Terms & SMS
Effective October 9, 2026
These terms describe use of the Gallashaw Care Consultants LLC website and our optional service text-message program.
Website information and requests
Our website provides general Medicare information and ways to request assistance. It is not an enrollment application, a determination of eligibility, a guarantee of coverage, or medical advice. Availability, costs, networks, and benefits depend on the actual plan, location, eligibility, and year. Refer to official plan documents and Medicare.gov for authoritative details. Carrier names and logos identify the companies we represent; their trademarks belong to their respective owners.
Contact requests
Submitting a form asks our team to respond about that request by phone or your selected email. Name and phone number are required; email is optional unless you select email as your preferred contact method. A request does not obligate you to enroll or purchase anything. We aim to follow up within three days. Business hours are Monday–Friday, 8 a.m.–6 p.m. Eastern. This website is not an emergency service.
Optional service text messages
If you separately opt in, Gallashaw Care Consultants LLC may send appointment confirmations and reminders, scheduling changes, follow-up on client-service requests, and two-way responses to your questions in English or Spanish. Message frequency varies with your appointments and requests. Message and data rates may apply. Text consent is not a condition of assistance, purchase, or enrollment. This website does not send texts automatically; our team must use our business messaging service and honor your recorded permission.
Opting out and getting help
Reply STOP to any service text to stop messages. You may receive a confirmation of your opt-out. Reply HELP for assistance, or call 267-225-6345 or email office@gallashawcare.com. Tell us if your number changes. Delivery depends on your mobile carrier and service availability; carriers are not liable for delayed or undelivered messages. Review our Privacy Policy for how mobile information and consent are handled.
Existing-client video support
Phone is our usual support option. When needed, existing clients can receive a private Google Meet invitation for help with a letter, bill, pharmacy question, or benefits in their current plan. Video is arranged case by case, not promised for every request. These are client-service conversations. If a conversation becomes a discussion about choosing or enrolling in a different plan, our licensed agent will follow the applicable sales and appointment procedures.
Appropriate use and external links
Use forms only for genuine requests and information you are authorized to provide. Do not submit sensitive numbers or detailed medical information, attempt unauthorized access, or misuse the website. Links to insurers and other services are provided for convenience and lead to sites with their own terms. We may update these terms and will publish the revised date here. Questions: office@gallashawcare.com or 267-225-6345.